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Privacy Policy

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Data Controller

Naod Embaye, VitaCare Patient Transport
An den Röthen 53, 60389 Frankfurt am Main, Germany
E-Mail: info@vitacare-krankentransport.de

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Types of Data We Process

  • Customer and contact details (e.g., name, address, telephone number, e-mail address)

  • Contract and payment information (e.g., billing details, invoices, transaction data)

  • Communication and usage data (e.g., inquiries, correspondence, website usage)

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Purposes of Data Processing

We process personal data in order to:

  • Provide and carry out patient transport services

  • Communicate with customers, patients, and business partners

  • Fulfill legal obligations (such as accounting and record-keeping)

  • Ensure security measures and maintain reliable IT operations

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Legal Basis for Data Processing

  • Performance of a contract and pre-contractual inquiries (Art. 6 para. 1 lit. b GDPR)

  • Compliance with legal obligations (Art. 6 para. 1 lit. c GDPR)

  • Legitimate interests (Art. 6 para. 1 lit. f GDPR)

  • Consent, where required (Art. 6 para. 1 lit. a GDPR)
     

Personal data is stored only for as long as it is necessary to achieve the purposes outlined in this privacy policy or where statutory retention requirements apply. Once these purposes no longer apply, or the legal retention period has expired, the data will be securely deleted in accordance with GDPR.

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Rights of Data Subjects

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access – to obtain information about the data we store (Art. 15 GDPR)

  • Right to rectification – to correct inaccurate or incomplete data (Art. 16 GDPR)

  • Right to erasure and restriction of processing – to request deletion of your data or limitation of its use (Art. 17, 18 GDPR)

  • Right to object – to object to the processing of your personal data (Art. 21 GDPR)

  • Right to data portability – to receive your personal data in a structured, commonly used format and transfer it to another controller (Art. 20 GDPR)

  • Right to lodge a complaint – to file a complaint with a data protection supervisory authority if you believe your rights have been infringed
     

Our website uses technically necessary cookies. Web hosting is provided by an external service provider acting on our behalf. If you contact us by e-mail or telephone, your information will be processed to handle your request. This privacy policy will be updated as needed. Last updated: August 24, 2025

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